ABOUT US
Driven by purpose, built on trust, and focused on you.
About Us
Bantu Pandu is Malaysia's trusted mobile platform offering on-demand accident and roadside assistance, completely free of charge. Whether you're facing a breakdown, a flat tire, or a road accident, Bantu Pandu connects you instantly with professional help - anytime, anywhere.
Our Heritage of Performance, Your Assurance of Quality
Our Heritage of Performance,
Your Assurance of Quality
Nationwide Network
- Strong collaboration with 1,000+ panel workshops and roadside teams.
- Continous expansion of response teams and service provider nationwide.
- Real-time GPS-based dispatch for accurate location tracking and faster response.
Technology & Trust
- Developed by a team of smart mobility specialists.
- Easy-to-use interface designed for aspeed and simplicity in emergencies.
- All roadside responders are screened, trained, and certified.
Reward System
Bantu Pandu rewards you for staying safe and prepared on the road:
- Earn Points - Collect reward points every time you use Bantu Pandu services.
- Redeem with Merchants - Use your points to redeem offers, discounts, or make purchases with our official merchant partners.
- Exclusive Benefits - Access members-only deals and seasonal promotions.
Safety, Awareness & Community Outreach
Bantu Pandu is more than an app - it's a driver safety movement. We're committed to:
- Educating the public with ongoing road safety campaigns.
- Hosting workshops for schools, youth and local communities.
- Partnering with insurance providers and government agencies to improve road response system.
TECHNOLOGY & TRUST
- Developed by a team of smart mobility specialists.
- Easy-to-use interface designed for aspeed and simplicity in emergencies.
- All roadside responders are screened, trained, and certified.
NATIONWIDE NETWORK
- Strong collaboration with 1,000+ panel workshops and roadside teams.
- Continous expansion of response teams and service provider nationwide.
- Real-time GPS-based dispatch for accurate location tracking and faster response.
REWARD SYSTEM
Bantu Pandu rewards you for staying safe and prepared on the road:
- Earn Points - Collect reward points every time you use Bantu Pandu services.
- Redeem with Merchants - Use your points to redeem offers, discounts, or make purchases with our official merchant partners.
- Exclusive Benefits - Access members-only deals and seasonal promotions.
SAFETY, AWARENESS & COMMUNITY OUTREACH
Bantu Pandu is more than an app - it's a driver safety movement. We're committed to:
- Educating the public with ongoing road safety campaigns.
- Hosting workshops for schools, youth and local communities.
- Partnering with insurance providers and government agencies to improve road response system.
When someone gets into a vehicle accident—big or small—their concerns usually fall into a few main categories:
Uncertain Next Steps
2. Fear of being scammed by “illegal” tow trucks or workshops.
3. Not knowing the step-by-step process to resolve everything.
Vehicle Damage & Repairs
2.Can the car still be driven safely?
3.How long will repairs take?
4.Fear of hidden damage that may cost more later.
Costs & Financial Impact
2. Cost of towing, replacement parts, or rental car.
3. Loss of No Claim Discount (NCD).
Insurance Matters
2. Not knowing the proper process (police report, insurance claim, panel workshop).
3. Fear of premium increase or claim rejection.
Documentation & Evidence
2. Collecting details from the other driver (license, insurance, phone number).
3. Fear of disputes if there isn’t enough evidence.
Police & Reporting Hassles
2. Long waiting times at the police station.
3. Concern about potential fines or penalties if the report isn’t filed on time.
When someone gets into a vehicle accident—big or small—their concerns usually fall into a few main categories:
Uncertain Next Steps
2. Fear of being scammed by “illegal” tow trucks or workshops.
3. Not knowing the step-by-step process to resolve everything.
Vehicle Damage & Repairs
2.Can the car still be driven safely?
3.How long will repairs take?
4.Fear of hidden damage that may cost more later.
Costs & Financial Impact
2. Cost of towing, replacement parts, or rental car.
3. Loss of No Claim Discount (NCD).
Insurance Matters
2. Not knowing the proper process (police report, insurance claim, panel workshop).
3. Fear of premium increase or claim rejection.
Documentation & Evidence
2. Collecting details from the other driver (license, insurance, phone number).
3. Fear of disputes if there isn’t enough evidence.
Police & Reporting Hassles
2. Long waiting times at the police station.
3. Concern about potential fines or penalties if the report isn’t filed on time.
Why Choose Bantu Pandu?
Phase 1: Bantu Pandu (Accident Management System)
Uncertain Next Steps
“What do I do first? Who do I call? What’s the process?”
With Bantu, there’s no confusion. Just tap the app, and it guides you step by step:
1. Tow driver is dispatched.
Car is brought to police station for report.
2. Car is delivered to panel workshop.
3. Insurance advisor meets you there.
4. Status is tracked until repairs are complete.
5. Everything is clear, simple, and transparent.
Vehicle Damage & Repairs
“Where will my car go? Will it be repaired properly?”
After towing your car to the police station for the report, our tow drivers will send it only to trusted panel workshops. These workshops meet quality standards and are approved by insurers, so your car is in safe, professional hands. The entire repair progress is tracked in the app until your car is fully fixed and handed back.
Insurance Matters
“Will my insurance cover this? Who do I call? What if I do the wrong thing?”
With Bantu, your insurance advisor is notified the moment your car reaches the trusted panel workshop. They’ll come to assist you with all the claim paperwork directly at the workshop. You don’t have to worry about contacting multiple parties — it’s all streamlined through the app.
Costs & Financial Impact
“How much will I have to pay upfront? What if I get scammed?”
By using Bantu, you avoid hidden charges. Towing is dispatched from the nearest available driver through the app — no dealing with random “runner tow trucks” that often overcharge. Insurance claims are handled directly with your advisor at the workshop, minimizing out-of-pocket expenses and protecting your No Claim Discount where applicable.
Documentation & Evidence
“Did I collect enough proof for my claim? What if I miss something?”
Your insurance advisor — notified by Bantu — will help handle the documentation at the workshop. This ensures nothing is missed, so your claim goes through smoothly without delays.
Police & Reporting Hassles
“Do I need to go to the police? What if I don’t know where to go?”
The assigned tow driver will bring your car directly to the police station so the report can be made right away. No worrying about where to go or how to get there — we simplify the process from the very start.
Quick Contact
If you have any questions or need help, feel free to contact with our team.
- +60 17-619 8988
29, Wisma Bantu, Jalan Dua, Jalan Chan Sow Lin, 55200 Kuala Lumpur, Malaysia
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